Support

Report an issue

Having trouble with your kit? Send us a few details below and we’ll look into it.

Please include your Kit ID if you have it, as this helps us investigate faster.

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We’ll use this information to investigate your issue and get back to you if needed.

Kit ID Use the Kit ID printed on your materials or shown in your account. Email address Name Order number Issue category Severity Device type Browser Description of issue Useful reports usually include the step you were on, what you expected, and what happened instead.

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